Terms and Conditions

Privacy Policy

Unique panoramic view of the Caribbean Sea and a private rooftop with plunge pool, two sun loungers, lounge area, and shower. Features a king-size bed, sofa bed, and balcony with beach view, video projector with streaming apps, and a BOSE sound system. Includes a modern kitchen with electric stove, refrigerator, microwave, toaster, coffee maker, and kettle with a selection of teas and coffees. Services include free Wi-Fi, beach towels, hairdryer, and safety box.

From this room’s balcony, you will partially see the sea. It features a king-size bed, air conditioning, WIFI, cable TV, mini fridge, hairdryer, safe, and hammock balcony.

From this room’s balcony, you will partially see the sea. It features two double beds, air conditioning, WIFI, cable TV, mini fridge, hairdryer, safe, and hammock balcony.

Room with two double beds, with a view of the tropical garden. Features air conditioning, WIFI, mini fridge, hairdryer, ceiling fan, cable TV, bathroom, safe, and hammock balcony.

Room with two double beds overlooking the interior of the hotel or the city. It features air conditioning, WIFI, mini fridge, hairdryer, ceiling fan, cable TV, bathroom, safe, and some rooms have hammock balconies.

Room with one double bed, accessible from the tropical garden. Features air conditioning, WIFI, cable TV, mini fridge, hairdryer, safe, and hammock balcony.

All rates are for two people. A maximum of four people is allowed in double rooms, with an additional charge of $40 USD per extra adult per night, and $25 USD for children under 11. Children under 3 stay for free. Cabins and King rooms are for two people only. The suite allows a maximum of 3 people.

Check-in: 3pm. Check-out: 12pm. Late Check Out: Ask for availability. $15 USD will be charged per extra hour until 4:00 pm. After 4:00 pm, a full night will be charged.

Children under 11: $25 USD per night. Taxes: 21% included (16% VAT, 5% local tax + $32.57 MXN environmental fee per night). Prices are subject to change without prior notice.

American Breakfast (from 8:00 am to 11:00 am) includes: coffee, juice, fruit plate, bread, butter, jam plus a main dish to choose from our specially selected menu for guests.

Free sun loungers (Beach availability is subject to natural factors such as weather, tides, and events beyond our control)

Free beach towels with a $200 MXN deposit.

Room service (From 8:00 am to 8:30 pm).

Holiday season includes Christmas, New Year, Easter.

Standard Rate: 50% advance payment required. Cancellations or changes made within 60 days of arrival will be penalized with the full deposit.

Non-refundable rate: Cancellations or changes after booking will be penalized with the full deposit.

Standard Rate: Cancellations or changes made within 3 days of arrival will be penalized with one night’s charge.

Non-refundable rate: Cancellations or changes after booking will be penalized with the full deposit.

We recommend that users carefully read this policy and use it for informed decision-making.

At Hotel Casa Colibrí, we take the personal data you provide seriously and commit to keeping it safe, being transparent about what we collect, and ensuring your rights to control your information.

The processing of your personal information such as name, address, bank details, email, and phone number is necessary to fulfill our contractual obligations to you, provide our services, protect our legitimate interests, and comply with legal and financial regulations.

By using the site, you consent to the collection, storage, use, and other processing of your personal information as described.

PRICE CHANGE POLICY

Prices are adjusted according to our date availability. Your booking price will not change if a lower rate becomes available through any promotion after your purchase.